Technical Project Specialist; Industrial Filtration Products

Position: Technical Project Specialist (Industrial Filtration Products)
QUALIFICATIONS
Department:
Pump
Location/Territory:
Mississauga, ON OR Laval, QC

WHAT WE DO
We create solutions for the people who keep our world flowing. For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE
The Technical Project Specialist is responsible for providing advanced technical expertise, managing project execution, and supporting sales and business development initiatives. This role focuses on delivering customized solutions, preparing detailed quotations, and conducting engineering analyses to meet client needs. The position requires collaboration with internal and external stakeholders to ensure project timelines, compliance, and customer satisfaction are met.

Duties & Responsibilities

Provide advanced technical support, including product selection, costing, proposal development, and solution design

Translate customer requirements into accurate quotations, pricing, and technical recommendations

Conduct engineering analyses, including hydraulic calculations and pump performance evaluations

Create, review, and follow up on quotations while supporting sales growth and customer satisfaction

Consult with customers to understand process requirements and recommend appropriate solutions

Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines

Resolve customer inquiries and technical issues in a timely manner

Manage major project bids and coordinate activities across internal departments and external stakeholders

Ensure project timelines, specifications, documentation, and compliance requirements are met

Maintain project documentation, including technical reports, inspection and test plans (ITPs), and user manuals

Support continuous improvement initiatives by identifying opportunities to improve processes and efficiency

Build and maintain strong relationships with customers, suppliers, and vendors

Contribute to business objectives through technical expertise, project execution, and sales support

Requirements
Essential

College diploma in a related field

6 to 9 years of experience in technical sales, application support, engineering, or a related environment

Experience with product selection, costing, proposal development, and technical quotations

Experience performing hydraulic calculations, pump performance evaluations, and engineering analysis

Proficiency with ERP, CRM, order entry, and quoting systems (Epicor P21 or similar preferred)

Strong analytical, problem solving, and decision making skills

Excellent verbal and written communication skills

Strong organizational skills with the ability to manage multiple priorities and deadlines

Proficiency with Microsoft Office (Word, Excel, Outlook)

Customer focused with strong relationship management skills

Ability to work independently and collaboratively in a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry

Daily customer and inter‑departmental/branch communication via telephone calls, faxes, emails, and virtual meetings

Exposure to deadlines, multiple demands and priorities, multi‑tasking, and interruptions

Benefits
Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work‑ethic, passion, and determination, we'll provide the tools you need for success.

We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU

Competitive remuneration including base salary ( 72,000 -  90,000) + Incentive

Competitive vacation

Paid personal day program

Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision

Company Group RRSP with employer matching

Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years

We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays

We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions.

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