Technologist, Avionics Customer Support

What are your contributions to the team?

Providing technical support related to Global and Challenger series aircraft to external and internal customers

Monitor systems, identify problems and propose corrective measures for any issues requiring a technical solution and determine appropriate solutions applicable in production

Recognize in-service trends and propose corrective actions involving technical and financial solutions

Provide troubleshooting tips and support external and internal clients

Perform complex troubleshooting on aircraft with limited downtime

Create software or review file controlling the aircraft configuration

How to thrive in this role?

You have a college degree in Aircraft maintenance (Avionics) or University degree in Engineering (Computer, Electrical, Aeronautics or other related degrees)

You have 3-5 years of relevant experience in Aerospace

You have a good knowledge of aircraft electrical systems and avionics is an asset

You have Global and/or Challenger aircraft experience is an asset

You are a team player, customer focused and show initiative

You must be computer literate, familiar with MS Office

You have good computer skills including in VBA and other programming knowledge is an asset

You must be a team player, capable of working well with colleagues and customers, have a winning, can-do attitude, and results oriented

You have good communication skills, both written and spoken, in French and English

You are willing to carry a cellular phone on evenings and weekends as part of normal duty and are available to travel, sometimes with short notice.

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