Customer-Focused Service Advisor

Position: Customer-Focused Service Advisor Role
Enhance customer experiences as a Service Advisor at Township Chevrolet Buick GMC. This position is perfect for individuals skilled in problem-solving, communication, and multitasking.

At Township Chevrolet Buick GMC, we are seeking an effective Service Advisor who thrives in social interactions and technical problem-solving. The ideal candidate brings previous experience in customer service or retail and a desire to provide exceptional support and guidance to our clients. You will serve as the key link between clients and technicians, ensuring clarity and satisfaction in all interactions.

Key Responsibilities:

• Welcome customers and document their vehicle concerns

• Prepare precise repair orders and obtain authorizations

• Communicate repair status and updates effectively

• Present honest service recommendations to customers

• Foster long-term customer relationships through follow-ups

Requirements:

• 2+ years automotive service advising experience preferred

• Strong communication skills in-person and over the phone

• Comfort with enterprise software and digital tools

• Disciplined and self-motivated mindset

• Valid driver's license and clean driving record

Deliver exemplary service and build loyal relationships with our clientele at Township Chevrolet Buick GMC.