Accounts Receivable Specialist - Ontario Region

Overview

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group of Companies is now actively searching for a detail-oriented and organized Accounts Receivable (AR) Specialist to join our team at our National Head Office located at 87 Front Street East, Toronto.

In this role, you will be responsible for processing payments, managing collections, and maintaining accurate records of all AR transactions. Your ability to communicate effectively with clients and follow through on collection activities will be key to your success.

Apply for this role if you:

• Have previous experience in Accounts Receivable or collections
• Possess strong organizational and time-management skills
• Communicate clearly and professionally with clients and internal teams
• Are detail-oriented and committed to maintaining accuracy
• Are proficient in Microsoft Excel and general office software
• Are familiar with AR systems or leasing platforms such as LPM (an asset)

• Record Non-Sufficient Funds (NSF) notes in the LPM system
• Notify clients of NSF occurrences via email or phone and coordinate payment arrangements
• Establish and monitor payment plans with clients as needed
• Conduct daily follow-ups through email, phone, or text to ensure timely collections
• Document all client interactions and collection attempts in LPM, including both inbound and outbound communications
• Identify and resolve account discrepancies
• Monitor AR aging reports and update client balance records regularly
• Handle Representment requests, communicate with clients as needed, and update LPM accordingly
• Maintain detailed and accurate records of all communications and financial transactions

• Pre-Authorized Payments (PAP)
• Process PAP requests daily and ensure proper documentation
• Update internal tracking spreadsheets with each PAP transaction for audit and compliance purposes

• Customer Service & Communication
• Respond promptly to customer inquiries regarding payments, balances, and account issues
• Maintain professional, courteous, and consistent communication with clients and internal departments

• Competitive compensation
• Employee support and training programs
• Opportunities for career growth and advancement
• Employee discount programs on vehicle purchases, parts, and service
• A supportive, performance-driven culture focused on teamwork and excellence

Dilawri Group of Companies represents 85 dealerships nationwide. We offer a performance-driven culture focused on success through teamwork, a passion for excellence, and an exceptional customer experience.

We strive to provide our employees with not just another job, but a long-term career. Our “promote from within” culture, training opportunities, and comprehensive benefits reflect our commitment to employee growth and satisfaction.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds and make all employment decisions without regard to any protected status.

Dilawri Group of Companies - Ontario Region