Credit and Collections Specialist

Job Description:

Credit and Collections Specialist

Our client a leader in their industry is currently searching for a Credit and Collections is an onsite role located in Mississauga.

This position will be collaborating with the Sales, Finance, and Operations teams, the Credit & Collections Specialist is responsible for overseeing credit risk, evaluating new customer accounts, managing delinquent receivables, and delivering precise financial reports to leadership. This role suits a proactive, detail-focused individual who excels in a dynamic setting and balances strong relationship management with financial diligence.

RESPONSIBILITIES:

Credit Management

· Review and evaluate new customer credit applications and financials.

· Set, monitor, and adjust credit limits based on company policies and risk.

· Maintain current and accurate credit files and documentation.

· Recommend credit holds or changes to manage exposure.

Collections & Accounts Receivable

· Monitor A/R aging and proactively follow up on overdue accounts.

· Resolve payment issues through effective communication with customers.

· Coordinate with Sales and Operations to address billing or delivery disputes.

· Negotiate payment plans balancing customer relationships and cash flow.

· Provide weekly A/R updates and collection summaries to management.

Reporting & Analysis

· Track collection KPIs and analyze payment trends.

· Support month-end close through account reconciliations and A/R reporting.

· Assist with audits and provide data to Finance as needed.

· Align with Sales on customer credit status and terms.

· Partner with Accounting for accurate posting and payment application.

QUALIFICATIONS & REQUIREMENTS:

· Post-secondary education in Accounting, Finance, or Business preferred.

· Credit or Collections designation (CCP, CIC) considered an asset.

· 3–5 years’ experience in credit, collections, or accounts receivable.

· Background in manufacturing or distribution environments preferred.

· Strong knowledge of credit analysis, AR procedures, and collection practices.