Fraud Analyst

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Date: 12 Sept 2026

Location:

Mississauga, ON, CA, L5N 0E1

Work Location Type:
Professional

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?
The journey starts with you
. The places we go, the elements we brave, the promises we deliver –
it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,
we go there for you.

The Fraud Analyst is responsible for identifying, investigating, analyzing and helping disrupt fraudulent or illegal activity that may impact Purolator’s financial integrity, customers, employees and company assets. The role combines fraud intelligence, transaction monitoring, investigative analysis, chargeback management, data analytics and cross-functional collaboration to strengthen fraud prevention controls and reduce exposure.

The successful candidate demonstrates strong analytical thinking, investigative curiosity, sound judgment, effective communication and a continuous improvement mindset. They are able to translate complex data into actionable insights, identify emerging fraud risks and recommend practical solutions that improve controls, decision-making and the overall fraud prevention operating model.

• Investigate, monitor, detect and analyze suspected fraudulent or illegal activities involving customers, employees, transactions or other business activity.
• Support the identification and disruption of fraud-related transactions using fraud intelligence, analytics, systems and investigative techniques.
• Proactively develop and recommend fraud prevention strategies, controls and action plans to reduce e-commerce claims, chargebacks, fraud losses and related exposure.
• Monitor and review transactions, fraud alerts and chargeback alerts within established service-level expectations, escalating material risks as appropriate.
• Create and maintain feedback loops to optimize fraud rules, rulesets and detection strategies based on emerging trends, patterns, outcomes and root-cause findings.
• Document fraud cases thoroughly in ThinkLP or the applicable case-management system to maintain a complete, accurate and auditable investigation trail.
• Analyze structured and unstructured data to identify anomalies, trends, threat vectors and control gaps, and develop appropriate safeguards and recommendations to protect company assets.
• Build high-value reporting, dashboards and data visualizations that translate fraud and chargeback data into clear, actionable business insights.
• Develop compelling evidence packages to support the defence of fraudulent claims and chargebacks and improve recovery outcomes.
• Lead or contribute to analytical projects involving large and complex datasets, including root-cause analysis and assessment of fraud drivers.
• Maintain fraud and chargeback inventories and support enterprise-level linkages with relevant fusion, security, loss prevention and business teams.
• Partner across the Security & Loss Prevention (S&LP) team to identify opportunities to automate evidence collection, case dispositions, documentation, reporting and other fraud-management processes.
• Support the development of variables, logic and analytical inputs that contribute to a robust fraud decision engine and fraud detection model.
• Manage multiple investigations and analytical priorities simultaneously while maintaining strong attention to detail and prioritizing work based on risk, urgency and business impact.
• Provide guidance to internal departments and team members regarding suspicious…