Client Service Manager, Hedge Funds

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you
Responsibilities   Lead the client relationship management for Hedge Fund clients
Actively cross selling our suite of services to our client base
US GAAP & IFRS reporting standard for various fund structures
Assisting in the development of new & existing global client relationships, optimizing service offerings, productivity and profitability
Management of the complete audit process
Assist in the management of the NAV preparation and review process for our Hedge Fund clients
Ensuring adherence to documented procedures and policies
Work on the integration of large fund administration mandates
Collaborating with operational centres
Working on ad hoc internal and global projects (as required)
Ensure all deliverables are met on a timely and accurate basis
Skills Required   Approximately 5+ years’ experience
An understanding of complex fund structures and fund accounting to act as subject matter expert to team
A high degree of commercial awareness and client service focus
Prior experience working in the industry
Strong leadership skills and supervisory experience of other professionals
Excellent organizational and communication skills and the ability to work on own initiative consistently producing accurate and timely work
Good interpersonal skills to develop working relationships with colleagues, clients, other divisions and professional intermediaries
A professional accounting qualification a plus
Demonstrated ability to automate processes
Knowledge of investor KYC and AML requirements
We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.
Salary ranges from CAD $80,000.00 – CAD $ plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications.
About Apex Group  We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.
We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting…