Financial Services Client Support Specialist

Apply financial services expertise and communication skills as an Edward Jones Service Specialist supporting branch teams from Mississauga, Ontario.

This Service Specialist role supports Financial Advisors, Branch Office Administrators, and clients through accurate, timely solutions. You will apply critical thinking, regulatory awareness, and knowledge of Edward Jones products and services. The work supports Service Excellence across Branch Team Support.

• Resolve telephone and written inquiries from branch associates
• Consider legal, regulatory, and firm risk variables
• Provide accurate responses about products and services
• Identify team and department process improvements
• Support initiatives, projects, and process changes

• At least three years of financial services experience
• Excellent verbal and written communication skills
• Strong computer skills and applicable systems knowledge
• Ability to multitask and follow issues through resolution
• Ability to learn and apply new information quickly

Use financial services knowledge, regulatory awareness, and communication skills to deliver accurate support for Edward Jones branch teams.