Patient Care Coordinator at Air Liquide

Join Air Liquide Home Healthcare as a Patient Care Coordinator in Mississauga, ON to support patients affected by Sleep Apnea and Oxygen requirements. Prioritize patient satisfaction and quality care in this dynamic role.

As a Patient Care Coordinator, you will facilitate communication between patients and the healthcare network, ensuring all needs are met efficiently. Your responsibilities will include answering inquiries, updating patient files, and maintaining confidentiality while troubleshooting issues. Collaborate closely with healthcare providers to optimize patient care.

Key Responsibilities:

• Manage a high volume of customer calls with effectiveness

• Clarify customer concerns and provide informed solutions

• Update and maintain accurate records in management systems

• Safeguard client confidentiality while managing information

• Address customer complaints and service incidents effectively

Requirements:

• High School Diploma required

• Background in Customer Service or Medical Office preferred

• Microsoft and Google application proficient

• Excellent data management skills

• Bilingual in French and English, both written and spoken

Help improve patient health outcomes through dedicated service at Air Liquide.