More jobs:
User support technician
Job in
Mississauga, Ontario, Canada
Listed on 2026-01-30
Listing for:
CNB Computers Inc.
Full Time
position Listed on 2026-01-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
English - Hours:
37.5 hours per week - Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience:
1 year to less than 2 years Work setting - Computer hardware or software retailer/wholesaler Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service Computer and technology knowledge
- MS Office
- MS Windows Security and safety
- Criminal record check Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Ability to multitask
- Honesty Health benefits
- Dental plan
- Health care plan
- Vision care benefits Financial benefits
- Bonus Other benefits
- Free parking available Support for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees Support for youths
- Participates in a government or community program or initiative that supports youth employment Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people Support for mature workers
- Participates in a government or community program or initiative that supports mature workers Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
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