Senior Product Manager

Overview

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Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Responsibilities

Own the digital product requirements and oversee solution delivery across the platforms used to support programs offered at Specialty Health Network.

Lead a product team in the build and delivery of digital requirements to ensure solutions are scalable, minimizing technical debt and/or system complexity.

Champion a team that understands the business, its processes, and objectives, where we’re able to translate requirements into actionable next steps.

Participate as a core team member in the product discovery, planning, and launch stages of all projects that involve digital needs.

Handle partner expectations and internal deadlines to ensure timely and successful implementation.

Work cross-functionally with internal teams to define and guide product changes, as programs shift and evolve over time.

Support cross-functional teams in digital change management and operational efficiency of digital solutions.

Lead the planning and delivery of the product aspects of our systems strategy and digital roadmap year over year.

Be the digital subject matter expert, with the ability to showcase our current digital offerings to senior leadership, internal stakeholders, and external partners.

Strategically manage the end-to-end product backlog process, including intake, prioritization, and refinement, through an agile framework, ensuring all requirements are aligned with the overall product strategy.

Leverage data and analytics to assess product performance, adoption, and impact, using these insights to inform strategic digital roadmap decisions and champion continuous improvement initiatives.

Manage product release cycles in collaboration with appropriate teams, to ensure that deliverables are prioritized and delivered based on the committed date.

Ensure that accurate communication and documentation is published for all changes and improvements made to our systems, which is then made available for reference in future.

Qualifications

Education, or related experience in Software Product Management.

Knowledge in Agile methodologies and framework.

Proficient in working with applications such like Jira, Confluence and Microsoft suite (i.e., Word, Excel, PowerPoint).

Excellent project management skills, including working cross functionally to support change management, and implementation planning.

Demonstrated ability to use data analytics for strategic decision-making and product roadmap development.

Ability to work collaboratively in a cross functional setting with internal as well as external partners.

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:  Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and…