IT Support Analyst

Step into an engaging role as an IT Support Analyst in Mississauga, ON. This hands-on, on-site position focuses on providing essential technical support and enhancing your skills in a collaborative team environment.

Our client, a prominent leader in enterprise technology, is looking for a Local Technology Support Analyst. Ideal for early-stage IT professionals, this position allows you to gain valuable experience with various systems and technologies while ensuring employee productivity. You'll be directly involved with technical operations and user support, making every day dynamic and rewarding.

Key Responsibilities:

• Provide front-line technical support for all devices

• Image and configure PCs for deployment and disposal

• Troubleshoot AV and end-user device issues

• Assist with hardware upgrades and system swaps

• Manage and resolve tickets delivering excellent service

Requirements:

• 1+ year experience in IT support

• Hands-on PC imaging and troubleshooting skills

• Familiar with ticketing systems

• Strong communication and customer service abilities

• Ability to work independently and follow processes

Enhance your IT career and build a strong technical foundation in this rewarding role in Mississauga.
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