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Senior Support Engineer Data & Analytics Operations Inc

Job in Mississauga, Ontario, Canada
Listing for: Infotek Consulting Services
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Data Engineer, IT Support, Database Administrator, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Support Engineer Data & Analytics Operations Infotek Consulting Services Inc

Senior Support Engineer (Data & Analytics Operations)

Duration: 6 months (extension/conversion possible)

Location:

Toronto, ON or Waterloo, ON (Hybrid – onsite ONCE monthly)

Overview

This role supports production data and analytics platforms across cloud and on-prem environments. The position focuses on operational support, incident resolution, performance optimization, and deployment activities within large-scale data warehouse and analytics ecosystems.

Key Responsibilities
  • Support and maintain data and analytics applications in production environments
  • Monitor, troubleshoot, and resolve application, job, and data issues
  • Perform performance tuning across databases, applications, and cloud platforms
  • Support deployments and operational changes using Dev Ops tooling
  • Lead operational improvements and support incident/problem management processes
  • Collaborate with project, operations, and vendor teams on enhancements and implementations
  • Develop and maintain technical and operational documentation
Must‑Have Skills & Experience
  • 4+ years supporting cloud‑based data and analytics platforms
  • Robust AWS experience (Glue, Lambda, Redshift, EMR, S3, Athena)
  • Experience with ETL tools (Informatica Power Center/IICS/IDMC)
  • Strong SQL scripting and database experience (SQL Server, Oracle, DB2)
  • Experience with Dev Ops tools (Jenkins, Bit Bucket, CI/CD, Ansible)
  • Knowledge of Windows, Unix/Linux, and large‑scale data environments
Nice‑to‑Have
  • Exposure to Generative AI or Agentic AI
  • Experience with SAP BI tools
  • Mainframe exposure (COBOL, JCL, ZEKE, TSO)
  • AWS or cloud certifications
Soft Skills
  • Strong analytical and troubleshooting skills
  • Excellent communication and stakeholder collaboration
  • Proactive, curious, and team‑oriented mindset
Additional Notes
  • Operational support role with participation in rotational/on-call support
  • Hybrid work environment with periodic onsite collaboration
  • Role requires Reliability Clearance and enhanced background screening
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Position Requirements
10+ Years work experience
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