Development Administration Analyst – Automation & Process

Role Overview

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team.

The overall objective of this role is to contribute to applications systems analysis and programming activities.

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised application systems and programs to meet specific business needs or user areas.
• Monitor and control all phases of the development process, analysis, design, construction, testing, and implementation, and provide user and operational support on applications to business users.
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement.
• Recommend and develop security measures in post‑implementation analysis of business usage to ensure successful system design and functionality.
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems.
• Ensure essential procedures are followed and help define operating standards and processes.
• Serve as an advisor or coach to new or lower level analysts.
• Operate with a limited level of direct supervision, exercising independence of judgement and autonomy.
• Act as a subject‑matter expert to senior stakeholders and/or other team members.

~60% Application Management & Governance | ~40% Automation Development & Engineering

• Application Lifecycle & Governance Support (Primary)
  • Act as a delegate for Application Managers to navigate key institutional processes for a portfolio of applications.
  • Facilitate and monitor requests within internal governance platforms for key application lifecycle events, such as new application onboarding and the management of risk and control incidents.
  • Manage application metadata and ensure its accuracy within Citi's internal systems, reflecting the correct risk posture, data classification, and ownership.
• Risk & Control Process Facilitation (Primary)
  • Proactively manage the administrative execution of the firm’s risk and control framework, ensuring adherence to performance metrics and timely task completion.
  • Serve as a liaison between development teams, Application Managers, and control groups (Information Security, Enterprise Architecture).
  • Facilitate and track submissions for technology risk and control assessments and requests for using non‑standard or restricted technologies.
  • Ensure all necessary architecture sign‑offs for cloud environment onboarding are completed on schedule by coordinating with the relevant stakeholders.
• Vendor & Third‑Party Management Support (Primary)
  • Act as a primary administrative point of contact between internal technical teams and external software vendors.
  • Coordinate the third‑party risk assessment process for new and existing vendors, working alongside Information Security, Procurement, and Legal teams.
  • Facilitate technical support sessions with vendors to troubleshoot application issues, and coordinate the deployment of vendor‑supplied patches, upgrades, and compliance activities.
  • Maintain clear and accessible documentation for vendor contracts, support procedures, and key contacts.
• Security & Compliance Administration (Primary)
  • Collaborate with Information Security Officers and development teams to document and track compliance with key security requirements.
  • Support the coordination of Application Vulnerability Assessments (AVA) and penetration testing and monitor the remediation of identified findings in vulnerability management tools (Blackduck, Snyk, Checkmarx).
  • Assist in the management and maintenance of the application’s Software Bill of Materials (SBOM) to ensure all third‑party components are licensed, secure, and compliant.
• Automation Development & Engineering (Scale‑Up)
  • Ful…