Senior Backup & Data Governance Specialist

Responsibilities   Manage and support enterprise backup environments including Veeam systems, immutable/mutable repositories, cloud tiers, storage platforms, and related infrastructure.
Perform advanced troubleshooting and root cause analysis for major backup and recovery incidents, and implement temporary and permanent solutions to maintain business continuity.
Optimize and maintain backup operations, including workflow troubleshooting, recovery operations, retention/replication issues, capacity/availability planning, performance tuning, and infrastructure forecasting.
Lead change management activities, including preparing implementation/rollback/test plans, reviewing changes from junior engineers, and participating in CAB discussions and readiness assessments.
Maintain governance and documentation, ensuring accurate procedures, RCAs, runbooks, policies, and compliance records aligned with SLAs, OLAs, quality, and security standards.
Perform routine, planned, and emergency maintenance on backup infrastructure, storage repositories, cloud object storage, and related components.
Identify architecture risks and design resilient solutions, including eliminating single points of failure and strengthening multisite and cloud-based backup and recovery strategies.
Fulfill complex service requests such as restores, data extractions, compliance retrievals, and recovery testing.
Coordinate with vendors and third parties for escalations, patching, troubleshooting, and architecture validation related to backup and data protection platforms.
Support IT project milestones (including extended hours when required) and mentor junior team members by reviewing deliverables and providing coverage as needed.
Recommend and implement improvements in automation, reporting optimization, immutability, and operational processes to increase reliability and customer satisfaction.
Qualifications   7–10 years of experience supporting enterprise‑level backup environments.
Advanced expertise with Veeam Backup & Replication, including hardened/immutable repositories, cloud immutability, Backup Copy & GFS, Instant Recovery, and Veeam Agents.

Experience with additional enterprise backup or storage platforms (e.g., Dell Data Domain, Azure Backup, Commvault) is an asset.
Strong understanding of data governance, retention, compliance, and audit requirements.
Solid knowledge of VMware, Windows, Linux, SAN/NAS storage, and hybrid cloud environments.
Proven ability to troubleshoot performance issues and optimize backup and recovery SLAs.

Experience with monitoring/reporting tools used in backup and infrastructure resilience.
Relevant certifications (VMCE/VMCA, Commvault, Azure/AWS, ITIL) preferred.
Excellent written and verbal communication skills, with willingness to participate in on‑call rotation.
Compensation  Salary range: $95,000 - $110,000
Equal Opportunity Employer  We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working‑style preference, family status, education, and socio‑economic status. The Ellis Don core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play.

As an Ellis Don employee, this will ultimately be your commitment to Inclusive Diversity. Accommodation for applicants with disabilities will be made during the recruitment process when requested. We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. Ellis Don uses AI tools to assist in screening and assessing applicants for this position.

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