Cisco Network Engineer

Position

Cisco Network Engineer

6-12 Months

Hamilton, ON

Onsite

$23 - $25/hr

A leading technology-driven organization focused on delivering reliable enterprise communication and collaboration solutions across large-scale business environments.

On behalf of our client, we’re seeking an experienced Cisco Unified Communications Support Specialist to support and maintain enterprise Cisco voice infrastructure environments. The ideal candidate will have strong hands‑on experience with Cisco Unified Communications Manager (CUCM), Cisco IP telephony deployments, user administration, device configuration, and troubleshooting support activities.

• Manage and support Cisco Unified Communications Manager (CUCM) environments.
• Perform onsite deployment, phone moves, adds, and changes (MACD activities).
• Configure and maintain CUCM setup and device configurations.
• Add and manage users within the CUCM system.
• Connect, install, and relocate Cisco IP phones as required.
• Troubleshoot and resolve phone registration issues.
• Assign and configure devices in CUCM.
• Perform voicemail setup and provide end‑user support.
• Coordinate with internal teams and business users to ensure smooth communication operations.
• Provide technical troubleshooting and support for Cisco voice infrastructure issues.
• Maintain documentation related to deployments, configurations, and support activities.

• Hands‑on experience with Cisco Unified Communications Manager (CUCM).
• Experience with onsite deployment and phone move/add/change (MACD) activities.
• Strong understanding of Cisco IP phones and enterprise voice systems.
• Knowledge of phone registration and device assignment within CUCM.
• Experience with voicemail setup and troubleshooting.
• Robust troubleshooting, analytical, and communication skills.
• Ability to work independently and collaboratively within team environments.
• Excellent communication and stakeholder management skills.

• Cisco certification such as CCNA Voice or CCNA Collaboration preferred.
• Experience supporting enterprise‑level voice environments.
• Familiarity with Cisco Unity Connection is considered an asset.
• Experience working within Agile or distributed support environments is a plus.

Interested candidates are encouraged to submit their resumes in confidence to the Akkodis Canada website.

At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values—Passion, Collaboration, Inclusion, Courage, and Customers at Heart—to foster a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.