Technical Project Manager

Job Description

Insight Global is looking for a Technical Project Manager to work at one of our premier clients and support the Workforce Experience Portal (WXP).

The WXP Project Manager is responsible for defining, prioritizing, and delivering Workforce Experience Platform (WXP) capabilities tailored to retail environments.

This role bridges business stakeholders, IT teams, and WXP technical delivery to ensure measurable improvements in device experience, store operations, and end-user productivity.

• Drive adoption of WXP capabilities across retail store environments (POS, kiosks, back-office systems).
• Align platform features with retail business priorities (uptime, transaction performance, employee experience).
• Ensure continuous delivery of value through analytics-driven insights and remediation workflows.
• Translate retail operational needs into actionable WXP product backlog and use cases.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal chance/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

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• 3+ years of experience in product delivery, program management, or product ownership, preferably within SaaS or enterprise platform environments.
• Hands‑on experience working in Agile/Scrum environments with responsibility for backlog prioritization, roadmap execution, and cross‑functional delivery coordination.
• Proven track record supporting enterprise‑scale platform implementations, including analytics, monitoring, automation, or digital experience solutions.
• Strong understanding of retail IT ecosystems, including POS systems, store devices, endpoint management, and distributed retail operations.