Third Party Risk & Communications Analyst - Bank​/Finance

Overview

We are seeking a Content Management & Third-Party Risk Communications Specialist to support the execution of knowledge management, content governance, and communication strategies related to supplier management and third-party risk programs. The successful candidate will be responsible for optimizing how information is stored, shared, maintained, and communicated across enterprise-facing and team-facing platforms while supporting strategic initiatives, projects, and digital transformation efforts, including the use of AI tools.

• Partner with Brand, Design and Digital teams to ensure appropriate content governance is achieved with organizational messaging of third-party risk practices.
• Optimize how third-party risk materials managed by the team are updated, stored, shared and communicated.
• Support team strategic communication content with initiatives and events while overseeing multiple project deliverables.
• Support the creation and/or delivery of third-party risk online content as it relates to key messages and newsletters.
• Provide advice and counsel with third-party risk content approaches in support of communication initiatives.
• Exercise good judgment in identifying and responding to complex third-party risk issues or inquiries impacting the team and demonstrate leadership in developing timely responses that protect team reputation and support team strategies.
• Apply frequent reviews of the team’s online third-party risk content to ensure information remains relevant and up to date.
• Manage web-based team and enterprise-facing information while ensuring content governance standards are followed.
• Support web design, web forms, AI tools, information architecture, content flow management, and revision history processes.

• Write, proofread, and edit content with proven experience in planning, developing, and delivering strategic communications.
• Align team initiatives with overall organizational and enterprise third-party risk objectives and strategies.
• Research industry trends and organizational knowledge to identify alternative approaches and solutions.
• Communicate expectations regularly to identify improvement opportunities and ensure successful delivery.
• Assess business needs using business agility concepts to determine workload capacity and prioritization.

• Collaborate effectively across cross-functional teams and third-party risk environments.
• Build strong relationships and establish rapport with stakeholders across the business.
• Demonstrate analytical thinking with excellent attention to detail and accuracy.
• Work independently with a proactive and entrepreneurial mindset.
• Manage competing priorities in a rapid-paced, deadline-oriented environment.

• 1+ year supporting a Supplier Management, Risk Management, or Procurement team.
• 3+ years in an online marketing, communications, or content management role.
• 3+ years using online collaborative tools and digital communication platforms such as web content management systems, SharePoint, chatbots, AI tools, and related technologies.
• 3+ years of advanced HTML experience.
• Strong understanding of consulting, requirements gathering, analysis, and documentation.
• Experience in project management, data analysis, and data visualization.
• Understanding of Procurement and Supplier Risk Management policies and frameworks.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Experience with reporting and analytics tools such as Tableau or Power BI.
• Experience with digital communication tools, web content management systems, SharePoint, and chatbot platforms.
• Familiarity with AI tools in a professional or personal capacity.
• Experience with RSA Archer, Ivalua, and Ariba.
• Bachelor’s Degree in Marketing, Communications, or a related field.

• Third Party Risk certifications or designations.
• Degree in Marketing, Communications, Journalism, or English.
• Experience with web or marketing initiatives.

• Confident communicator and presenter.
• Superior written and verbal communication skills.
• Excellent organizational, planning, and project management abilities.
• Strong analytical and problem-solving skills.
• Collaborative team player with strong stakeholder management skills.
• Ability to manage conflicts, issue resolution, and escalations.
• Self-motivated with a professional and positive attitude.
• Strong understanding of current digital communication trends and tools.

• Advanced fluency in English, both written and verbal.

The expected base salary range for this position is $54 – $64 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.