Applications Support Analyst

Position: Citi Applications Support Analyst Role
Enhance application performance as an Applications Support Analyst ng your technical expertise to resolve issues and improve processes in a full-time position.

Citi is seeking a seasoned Applications Support Analyst Assistant Vice President with over 5 years of experience. This role requires strong technical skills in managing applications, including ECS clusters, Kafka, and API microservices. You will enhance system reliability and performance while actively engaging in support, coaching, and project leadership within teams.

Key Responsibilities:

• Provide technical support for Citi applications

• Manage application systems post-development

• Monitor system stability and performance

• Conduct risk assessments on production issues

• Develop support documentation and contingency plans

Requirements:

• Over 5 years of experience in application support

• Proficient in cloud application management

• Familiar with active monitoring tools

• Strong problem-solving and communication skills

• Bachelor's degree or equivalent experience

Utilize your technical acumen and analytical abilities to drive efficiency and performance improvements at Citi.
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