Data Privacy Lead Analyst - C13

Job Description

The Data Privacy Lead Analyst is responsible for facilitating/executing the day‑to‑day activities to support governance and oversight, operational risk management and controls leadership across the Data Transfers Office. This individual has responsibility for supporting privacy and cross‑border related capabilities and requirements including compliance with the Citi Global Privacy Policy, Citi Cross Border Data Standards, identification and management of operational risks associated with privacy and cross‑border data transfers by working across the business to ensure that effective controls and monitoring are in place to reduce risk.

• Engages in assessment of privacy impact processes and cross‑border related controls required for all initiatives, new products and services.
• Assesses, evaluates, and validates controls through processes and tools such as the MCA and KRIs as appropriate for data privacy risk.
• Supports the business and functions on reviews and audits on data privacy and cross‑border data transfers, and supports the business on reviewing and responding to findings by reviewers.
• Manages day‑to‑day activities that support implementation of global policy requirements and regional standards, and on the assessment of the legal and regulatory requirements with Country Legal and Compliance as well as the development of local procedures as related to cross‑border and data privacy.
• Coordinates periodic reviews of the business’s data privacy processes, cross‑border data transfers and controls and validates changes as a result of such reviews.
• Tracks and reviews deviations and risk acceptances when raised and at the time of renewal to assess the need for deviations and ascertain that the business has implemented and documented effective compensating controls.
• Follows Escalation Policy and procedures to ensure effective escalation and socialization of material risk events and issues across businesses for any data privacy related items.
• Provides input and review of completed cross‑border data clearance CAPs in the tracking system prior to validation by other control and assessment functions such as Internal Audit and ORM.
• Coordinates and supports the business in the implementation of global, regional and local data privacy, regulatory and risk and control projects.
• Ensures high‑quality execution for data privacy and cross‑border data transfer programs for any Citi‑initiated programs, in coordination with Global Risk and Control and the In‑Business Regulatory Engagement Head.
• Develops and implements training on risk and control concepts, processes, tools, and on effect.

• 8–12 years of relevant experience.
• Demonstrates data privacy, data privacy operations, information security or cyber‑related risk management experience or minimum two years in an internal audit, risk management, or control management related role.
• Working knowledge of data privacy compliance laws, rules, regulations, risks, and appropriate controls. Additionally, familiarity with privacy related technology considerations such as cookies, mobile devices, biometric and geolocation data is desired.
• Risk‑based thinking and analytical mindset.
• Ability to lead and drive controls across the products and functions irrespective of reporting lines.
• Communicates effectively, develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels.
• Collaborates effectively by building partnerships and working well with others to meet shared objectives.
• Up‑to‑date understanding of key data privacy risk and control concepts, tools and trends.
• Experience in managing and implementing successful projects.
• Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint).

• Bachelor's/University degree, Master’s degree preferred; privacy certification is preferred but not required.

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