More jobs:
Microsoft Copilot Operations Analyst at McKesson
Job in
Mississauga, Ontario, Canada
Listed on 2026-06-19
Listing for:
McKesson’s Corporate
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform
Job Description & How to Apply Below
Enhance user experience with McKesson as a Microsoft Copilot Operations Analyst. Focus on support, system performance, and seamless service delivery while managing enterprise Copilot capabilities. This role at McKesson empowers analysts to drive operational success for Microsoft 365 Copilot solutions.
With a robust focus on troubleshooting, user support, and feature enablement, you will ensure a reliable service to diverse business functions. Engaging in training sessions and managing operational processes enhances the efficiency and effectiveness of Copilot integrations across the enterprise.
Key Responsibilities- Provide L1/L2 support for Copilot-related issues
- Manage and resolve support ticket queues promptly
- Monitor service health across Microsoft 365 platforms
- Conduct user assistance workshops and training sessions
- Develop knowledge‑base content and troubleshooting guides
- Bachelor’s degree in computer science or related field
- 4+ years of experience in IT operations or support
- Solid L1/L2 support and troubleshooting skills
- Familiarity with Microsoft 365 tools and services
- Excellent communication and problem‑solving capabilities
Deliver top‑notch operational support and enhance user engagement for Microsoft Copilot at McKesson.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×