Cross Border Data Clearance QA Function Job Mississauga area,Ontario Canada,IT/Tech

Why Join Us & Overview

Join Citi at the forefront of global data, regulatory, and AI transformation.

Within Citi, the Data Transfer Office (DTO) / Cross-Border Data Transfers (CBDC) function enables the secure, compliant, and scalable movement of data across all jurisdictions where Citi operates, supporting critical business initiatives, cloud adoption, and advanced AI capabilities.

This role supports the execution of global transfer clearance activities within a complex, multi-regulatory environment. You will work at the intersection of data, technology, and regulation, helping translate global regulatory requirements into practical, scalable processes that enable compliant data flows.

This is a hands-on role with strong exposure to global stakeholders, offering the opportunity to contribute to delivery outcomes, process improvements, and ongoing transformation initiatives.

Key Responsibilities

1. Execution & Delivery

Support the delivery of transfer clearance activities across privacy, bank secrecy, data localization, outsourcing, and related regulatory domains

Contribute to meeting service level expectations (, 15-business-day model), supporting intake through review and approval processes

Help manage workflow, throughput, and backlog to support timely and consistent delivery

Partner across Business, Technology, Legal, Compliance, and Risk teams to gather inputs and progress assessments

Contribute to building a disciplined and execution-focused team environment

Support tracking and reporting of key metrics (, SLA adherence, cycle times, volumes)

2. Process Improvement & Scale

Assist in initiatives to streamline processes, standardize workflows, and improve efficiency

Identify opportunities to reduce manual effort and improve consistency in execution

Contribute to building scalable and repeatable processes

3. Regulatory & Compliance Execution

Support the application of global data transfer frameworks, including privacy, localization, bank secrecy, and outsourcing requirements

Help translate regulatory requirements into operational steps, controls, and workflows

Contribute to ensuring processes are consistently executed and audit-ready

Apply sound judgment to escalate issues and support risk-based decision making

4. Technology, Automation & AI Enablement

Support the adoption of automation and AI-assisted screening tools within the workflow

Partner with Technology teams to improve tooling and workflow efficiency

Contribute to embedding regulatory requirements into systems and operational processes

5. Stakeholder Engagement

Collaborate with global stakeholders to support alignment and progress on transfer clearance activities

Communicate clearly on status, requirements, and next steps

Build effective working relationships across functions

Qualifications & Experience

6+ years of experience in regulatory, compliance, data governance, legal, or operational roles within financial services or large global organizations

Education:

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

Execution & Delivery

Experience supporting delivery of complex processes in a structured, deadline-driven environment

Ability to manage competing priorities and contribute to timely execution

Regulatory & Compliance

Familiarity with regulatory or data governance frameworks (, privacy, cross-border data, outsourcing)

Experience translating policy or requirements into operational processes is a plus

Technology & Innovation

Experience working with data, systems, or workflow tools; exposure to automation or AI-enabled processes is beneficial

Ability to partner effectively with technology teams

Stakeholder Skills

Strong communication and collaboration skills

Ability to work effectively in a global, matrixed environment

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Job Family Group:

Data Governance

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Job Family:

Data Privacy & Data Transfers

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$111, - $161,

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