Ecommerce Designer & Email Marketing Manager

Ecommerce Designer & Email Marketing Manager   (Shopify front-end build + Klaviyo)

About The Concept Agency   The Concept Agency is a boutique DTC growth marketing agency focusing on beauty, wellness, skincare, fragrance, jewelry, and lifestyle brands. We pair sharp strategy with creative execution to grow our clients' revenue through Shopify, email, social, and brand — building digital experiences that actually convert.

The Role   We're looking for a front-end designer who can   build and customize Shopify themes from the ground up   — and who can also own email and SMS marketing in Klaviyo. This is a hands-on build role: you'll be in the code and in the campaigns, translating brand and design direction into high-converting storefronts and email programs for our DTC clients.

You'll own the front-end build and digital experience for a portfolio of beauty, wellness, and lifestyle brands, partnering closely with our creative and account teams.

What You'll Do   Shopify & Front-End Development
Build, customize, and maintain Shopify themes from scratch and from design files — not just configure pre-built themes
Write clean, semantic HTML, CSS/SCSS, JavaScript, and Liquid
Build custom sections and blocks on Online Store 2.0; work with metafields and metaobjects
Translate Figma designs into responsive, mobile-first, pixel-accurate storefronts
Optimize site performance, page speed, and conversion across the e-commerce funnel
Manage app integrations and troubleshoot theme issues

Email & SMS (Klaviyo)
Build, optimize, and deploy campaigns and automated flows in Klaviyo
Design on-brand, responsive email templates
Own list management, segmentation, deliverability, A/B testing, and KPI reporting
Develop email strategy tied to each client's revenue goals; build retention and LTV flows

Collaboration
Partner with creative, social, and account teams to deliver fully integrated campaigns
Identify opportunities to improve the client's digital experience

What We're Looking For    Proven Shopify theme development experience   — building and customizing themes, not just configuring them
Strong HTML, CSS/SCSS, JavaScript, and Liquid
Experience building Online Store 2.0 sections, working with metafields, and translating Figma into code
A genuine eye for design and detail — able to produce polished, on-brand, responsive work
2+ years of email or retention marketing experience —   Klaviyo required
Experience designing and coding responsive email templates
1+ year of SMS marketing experience

Experience with DTC brands and ecommerce
Ability to manage multiple client projects simultaneously
A portfolio of Shopify builds and email work

Nice to Have    SEO fundamentals and Google Analytics
Exposure to paid media (paid search, paid social, display)
Git / version control

Logistics   Full-time, remote, 35 hours per week.

The Concept Agency is an equal opportunity employer. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.