Level 2 Systems Administrator

Enhance your career with ProServeIT as a Level 2 Systems Administrator in Mississauga. Provide technical support, manage systems, and engage in rewarding IT projects on-site.

As a full-time Systems Administrator, you will deliver Tier 2 support involving hardware, software, and network issues.

Your role will require collaboration with the Client Excellence Team, ensuring minimal downtime and effective user onboarding and offboarding. Candidates with substantial experience in operating systems and networking will thrive in this dynamic environment.

Key Responsibilities:

• Deliver Tier 2 support on hardware and software issues

• Troubleshoot escalated service desk tickets efficiently

• Manage Active Directory and Microsoft 365 accounts

• Configure servers and maintain virtualization platforms

• Collaborate on infrastructure improvements with senior staff

Requirements:

• Degree in Computer Science or IT related field

• Over 5 years of systems administration experience

• Proficient in Windows or Linux operating systems

• Hands-on experience with VMware or Hyper-V

• Strong analytical and troubleshooting skills

Bring your expertise in systems administration, networking, and technical problem-solving to ProServeIT’s exceptional team in Mississauga.
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