More jobs:
Security Operations Support Specialist
Job in
Mississauga, Ontario, Canada
Listed on 2026-06-27
Listing for:
CO1048 Forsythe Technology Canada
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Cybersecurity -
Security
Cybersecurity
Job Description & How to Apply Below
Join CDW as a Security Operations Support Specialist, delivering essential second-level support in an enterprise workplace. Expand your technical expertise while managing crucial security incidents and requests.
This role involves 24x7 support where you will analyze and resolve client issues, handle system crashes, and repair network infrastructures. You'll mentor junior staff while focusing on service improvement and professional growth. Your contributions are vital in enhancing customer satisfaction and ensuring high-quality support.
Key Responsibilities- Provide direct client support for security-related inquiries
- Offer mentorship to junior team members to boost performance
- Analyze and solve deep operating system issues
- Develop SOPs and knowledge-base articles
- Engage in continuous learning through certifications
- At least 6 years of total IT experience, 1 year in security
- Two or more recognized Managed Security Services certifications
- Strong analytical and problem-solving capabilities
- Experience in supporting enterprise security systems
- Excellent collaboration and communication skills
Your expertise in security operations will shine at CDW as you provide essential client support.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×