Principal Product Manager For Ai Solutions

Drive AI innovation at Constant Contact by managing our flagship customer‑facing product. This role engages with SMBs to create a trusted and valuable AI experience.

Join Constant Contact as a Principal Product Manager, where your leadership will influence AI capabilities in our product suite. With a solid background in product management and AI technologies, you will define how AI interacts with clients. Collaborate with teams across the organization to deliver measurable value and enhance product trust.

• Direct the development of the AI customer journey
• Foster trust in AI through effective communication
• Identify key metrics to measure user engagement
• Coordinate efforts across product teams for faster delivery
• Establish best practices for AI design and user interaction

• 8+ years in product management, SaaS experience preferred
• Robust knowledge of AI and machine learning principles
• Experience with customer engagement strategies
• Ability to translate complex customer needs into actionable insights
• Excellent stakeholder management and collaboration skills

Lead the charge in AI product management at Constant Contact, ensuring a user‑centric approach that can transform small business experiences.