IESO Technical Support Analyst

Elevate your career with IESO as a Technical Support Analyst, assisting in design and maintenance of critical infrastructure. This position focuses on telecommunications and networking solutions.

As an Analyst I at IESO, you will impact Ontario's electricity sector by supporting complex IT infrastructure alongside diverse teams. Your responsibilities will include the design and installation of telecommunications facilities, providing Tier 2 and 3 technical support, and implementing robust security policies. This role is ideal for candidates who are innovative and eager to support advanced energy solutions.

Key Responsibilities:

• Design and maintain IESO common infrastructure facilities

• Evaluate and develop proposals for infrastructure upgrades

• Provide Tier 2 and 3 technical support for IT systems

• Implement security policies for network devices

• Assist in server operation and administration

Requirements:

• Bachelor's degree in Computer Science or related field

• 4-6 years of IT infrastructure experience

• Proficient in system design and administration

• Knowledge of networking and telecommunications devices

• Experience with firewalls and security protocols

Make a significant impact on Ontario’s power system while advancing your technical skills with IESO.
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