Data & Insights Analyst, Onboarding

Job Description What is the opportunity?

As Data & Insights Analyst, Employee Onboarding, you will be responsible for measuring, monitoring, and reporting on onboarding performance across the employee lifecycle. You will transform operational data into actionable insights, helping stakeholders understand onboarding effectiveness, identify improvement opportunities, and track progress against key business outcomes.

• Define and maintain onboarding performance metrics and KPIs.
• Establish baseline measurements and performance targets for the Employee Onboarding team.
• Monitor onboarding outcomes and identify emerging trends.
• Measure employee readiness, fulfillment timelines, and experience outcomes.
• Develop scorecards, executive reporting, and dashboards that leverage automation and reduce manual effort where possible.

• Build and maintain automated dashboards and reporting solutions.
• Develop operational, tactical, and executive-level reporting views.
• Improve accessibility and transparency of onboarding performance data.
• Reduce manual reporting activities through automation.
• Ensure reporting accuracy and consistency.

• Analyze onboarding data to identify bottlenecks and improvement opportunities.
• Conduct root cause analysis for onboarding issues and delays.
• Support prioritization decisions using quantitative insights.
• Develop recommendations based on trends and performance data.
• Translate complex data into actionable business insights.

• Establish reporting standards and data definitions.
• Validate data quality across onboarding systems and platforms.
• Partner with tech teams to improve data availability and integrity.
• Maintain KPI definitions and measurement methodologies.

• Measure benefits realization for onboarding initiatives.
• Support business case development and prioritization exercises.
• Monitor adoption and effectiveness of new capabilities.
• Provide analytical support for process improvement initiatives.

• 2-5 years of experience in analytics, reporting, business intelligence, data analysis, or operational reporting.
• Building dashboards and performance reporting.
• Strong analytical and problem-solving skills.
• Experience working with large datasets and multiple data sources.
• Ability to communicate insights to technical and non-technical audiences.

• SN Performance analytics.
• Power BI, tableau, or similar tools.
• Employee experience, service management, HR or Tech ops.
• SQL and data visualization experience.
• Supporting transformation programs.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.
• Leaders who support your development through coaching and meaningful opportunities.
• Ability to make a difference and lasting impact by building world-class product capabilities.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Opportunities to do challenging work that delivers real value to users and the enterprise.