Team Lead, JDE

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values.

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Job Description
Role:
Team Lead, JD Edwards Enterprise One

Job Summary:

The Team Lead, JD Edwards Enterprise One (JDE E1) is a member of the HSS Business Solutions JDE E1 team and works closely with business users, process owners, management, and IT/IS teams. The successful candidate will lead the support and enhancement of non-financial JDE E1 applications and oversee system configuration, business process changes, functional specifications, testing, user documentation, training materials, business consulting, and change leadership.

The role supports Manufacturing, Procurement, Inventory Management, Shop Floor Management, Supply Chain Planning and Forecasting, Order-to-Cash, and related modules within Oracle JD Edwards Enterprise One and integrated applications.
Compensation: $130k-$140k
Benefits
Health Insurance (includes Virtual Health and HCSA)
Dental Insurance
Vision Insurance
Life Insurance
Long-term Disability
Short-term Disability
RRSP Match
Paid Vacation
Floating Days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts

Job Responsibilities
Lead the support and enhancement of non-financial JDE E1 applications, establishing processes and structures that provide high-quality service to internal customers
Manage the onshore and offshore JDE E1 functional teams, fostering a culture of accountability, thoroughness, collaboration, and process adherence
Balance team resources and workloads across operational support, projects, enhancements, and business priorities
Serve as the primary liaison between the JDE E1 end-user community and IT/IS teams
Monitor application issues, identify root causes and trends, and implement solutions that improve system performance, stability, and usability
Identify opportunities to streamline and optimize business processes through improved use of existing system capabilities and system enhancements
Facilitate the development of solutions that combine business process knowledge, technology options, and process improvement techniques
Evaluate solution options, risks, resource requirements, dependencies, and impacts on other business processes and system priorities
Assist in developing a technology roadmap that integrates solutions across multiple business units
Lead the identification and resolution of functional gaps, process inconsistencies, and system issues
Remain accountable for successful solution execution, implementation, adoption, and transition into ongoing operations
Guide the team through problem definition, issue identification, root-cause analysis, and work plan development
Coach and mentor team members and facilitate knowledge-sharing and professional development activities
Plan the approach for defining, documenting, categorizing, prioritizing, and packaging requirements for projects and initiatives
Support project management activities by organizing work assignments, establishing deadlines, monitoring progress, and escalating risks or issues
Communicate regularly with stakeholders at all levels of the organization to ensure business needs, project status, risks, and decisions are clearly understood
Liaise with business management, IT management, vendors, and partners on project-related matters and lead discussions on strategic direction, solution alternatives, and alignment between IT and business plans
Qualifications
Bachelor's degree in Information Management, Computer Science, Business Administration, or a related field
10+ years of functional analyst experience working with JD Edwards Enterprise One
5+ years of experience managing and leading functional teams
Strong functional experience with Manufacturing, Procurement, Inventory Management, Shop Floor Management, Supply Chain Planning and Forecasting, and Order-to-Cash modules and processes
Working knowledge of additional JDE E1 modules and integrated enterprise applications is considered an asset
Experience working in a manufacturing environment is preferred
Experience supporting acquisitions, full lifecycle implementations, system integrations, and project management activities
Previous experience with business process re-engineering or process improvement initiatives involving enterprise information systems
Proven expertise in designing, configuring, and implementing solutions within the JDE E1 environment
Strong understanding of current technology trends and experience evaluating and selecting technologies that improve operational efficiency
Demonstrated leadership, flexibility, and the ability to guide functional team members while…