IT Support Analyst Level 1

Start your IT career with Central as a Level 1 IT Service Desk Analyst located in Mississauga, Ontario. Provide key technical support while working in a collaborative environment.

In this hands-on role, you will assist employees with IT issues, ensuring smooth operations across various devices and applications. Your responsibilities will include troubleshooting problems and supporting Microsoft 365 applications. Candidates will benefit from a culture focused on teamwork and continuous learning.

Key Responsibilities:

• Act as the first point of contact for IT queries

• Troubleshoot and resolve issues for end users

• Assist in managing user accounts in Active Directory

• Set up, configure, and deploy computers and devices

• Document IT solutions and contribute to knowledge base

Requirements:

• Education in IT or Computer Science

• 1-3 years of experience in a similar role

• Understanding of Microsoft 365 and Windows environments

• Basic Active Directory user management knowledge

• Strong attention to detail and communication skills

Leverage your IT support knowledge and skills to enhance the workplace technology at Central in Mississauga.
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