Onsite IT Support Engineer
Job in
Mississauga, Ontario, Canada
Listed on 2026-07-26
Listing for:
HCLTech
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
In this role, you will work directly with end users, troubleshooting hardware, software, and network issues while maintaining enterprise infrastructure. Your experience will be crucial in providing Smart Hands support and managing Service Now incidents. You'll act as the primary IT contact and ensure smooth operations in both office and manufacturing environments.
Key Responsibilities:
• Provide onsite support for desktops, laptops, and peripherals
• Troubleshoot hardware, software, and network connectivity issues
• Deliver Smart Hands support for networks and datacenter equipment
• Support shop-floor systems, including PLCs and Zebra printers
• Create and maintain technical documentation and guides
Requirements:
• 5+ years of hands-on IT support experience
• Proficient with Windows 10/11, macOS, and SCCM
• Strong troubleshooting skills for various devices
• Familiarity with OT technologies in manufacturing
• Excellent customer service and communication skills
Bring your in-depth IT expertise to HCLTech and support vital enterprise systems in Mississauga.
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