Entry-Level IT Help Desk Technician

Kickstart your IT career with Vortex Freight Systems as an Entry-Level IT Help Desk Technician in Mississauga. This on-site role focuses on delivering excellent technical support while ensuring equipment reliability and smooth onboarding experiences.

As a new IT Help Desk Technician, you will provide hands-on technical support across the organization. With a focus on troubleshooting and supporting daily operations, this role is ideal for someone eager to learn and grow in IT. Your foundational IT knowledge will assist you in managing user accounts, troubleshooting hardware, and performing system updates.

Key Responsibilities:

• Unbox and set up computer workstations and peripherals

• Monitor tech inventory and coordinate IT supplies ordering

• Guide new hires through technical onboarding processes

• Manage user account creation and password resets

• Support small administrative IT projects as needed

Requirements:

• Foundational experience or internship in IT or technical support

• Comfortable with Windows/macOS and office technology

• Basic SQL knowledge for simple queries interpretation

• Detail-oriented with a customer-focused approach

• Proactive learner eager to expand technical skills

Become a vital part of Vortex Freight Systems' technical support team and help create efficient operations.
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