Infrastructure Analyst

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX
30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies.  These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and Lend Care.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

As an Infrastructure Analyst, you will play a key role in designing, operating, and optimizing our cloud-based infrastructure. You’ll be part of a highly skilled team focused on delivering scalable, secure, and resilient cloud solutions.

In this role, you will manage service requests, incidents, and operational tasks across hybrid and cloud environments, supporting both Windows and Linux workloads. You will work with modern infrastructure practices, leveraging cloud platforms, infrastructure-as-code, and monitoring tools to continuously improve reliability and efficiency while supporting a growing, dynamic environment.

What will you be doing?

• Support day-to-day operations of our hybrid cloud infrastructure (Azure, on-prem, identity platforms), ensuring reliability, performance, and security.
• Manage and resolve incidents and service requests through our ITSM platform, meeting defined SLAs and continuously improving response quality.
• Assist in the administration and integration of identity platforms (Active Directory, Entra , Okta) and SaaS applications (e.g., Microsoft 365).
• Perform core system administration tasks including user access management, group policies, service accounts, and role-based access controls.
• Support foundational network services (DNS, DHCP, VPN) and help troubleshoot connectivity issues.
• Contribute to system patching, vulnerability remediation, and root-cause analysis of incidents.
• Assist with provisioning and configuration of infrastructure (Windows/Linux servers, cloud resources) following defined standards.
• Collaborate with Cloud Engineering, Security, and Architecture teams to support governance, compliance, and operational best practices.
• Contribute to documentation, knowledge sharing, and improvement of operational runbooks and procedures.
• Identify repetitive operational tasks and support efforts to automate them using scripting (Power Shell, CLI tools).
• Coordinate with vendors and internal teams to support incidents, changes, and project activities.
• Participate in on-call rotation and provide after-hours support when required.
• Ability to travel between sites when needed.

What experience do you have?

• 2+ years of experience in IT Infrastructure Operations in an enterprise environment.
• Associate's, bachelor's or diploma’s degree in the IT field or a related area of study.
• Foundational understanding of cloud concepts (both AWS & Azure exposure is a plus).
• Curiosity and exposure to emerging technologies such as generative AI and LLM-based tools, with some hands-on experimentation.
• Experience with or exposure to identity platforms (Active Directory, Entra , Okta).
• Working knowledge of Windows and/or Linux system administration.
• Basic understanding of networking concepts (DNS, DHCP, VPN, IP addressing).
• Familiarity with IT Service Management practices (e.g.,…