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IT Support Technical Support Systems Administrator

Installation Coordinator, Theatre Operations

Job in Mississauga, Ontario, Canada
Listing for: IMAX
Full Time position
Listed on 2026-08-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below

Be Part of the IMAX Experience.

​

For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power awe-inspiring experiences for audiences around the world.

Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll collaborate with purpose in an environment that values innovation, diverse perspectives, and learning at every stage.

We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging courageous thinking, we push the limits of imagination and create experiences that redefine what’s possible. Careers here are shaped with intention, achievements are shared, and people always come first.

With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to The IMAX Experience.

Come explore IMAX and create what inspires.

Ignite your future with IMAX.

About the Role:

IMAX is seeking a highly skilled and motivated Installation Coordinator to support the planning, execution, and continuous improvement of global theatre system installation operations. This role is responsible for coordinating installation resources, monitoring project execution, supporting field operations, and driving process improvements that enhance quality, efficiency, and customer satisfaction.

The Installation Coordinator will work closely with installation contractors, technical support teams, product engineers, and department leaders to ensure successful deployment of IMAX theatre systems around the world. This position is ideal for someone with a strong operational mindset, technical aptitude, and a passion for delivering complex technology projects in a fast-paced environment.

Responsibilities

  • Support and execute strategic innovation initiatives, including new product deployments, technology rollouts, and R&D projects within the giant-screen cinema and audiovisual industry

  • Coordinate a global network of installation contractors to ensure alignment with project objectives, schedules, and quality standards

  • Monitor and report on installation activities across more than 140 global cinema system installations annually

  • Track, investigate, and resolve technical issues related to system installations, identifying trends and implementing corrective actions when required

  • Support the successful delivery of installations on time and within budget, with a focus on improving quality metrics and reducing overtime costs

  • Plan and coordinate resources, budgets, schedules, and staffing requirements to meet project demands

  • Develop, maintain, and monitor training materials and operational processes to support high-performance field operations

  • Schedule installation technical support supervisors and oversee coverage planning, including 24/7 weekend on-call support rotations

  • Collaborate with product engineering teams and operational stakeholders to ensure seamless deployment and support activities

  • Prepare reports, monitor key performance indicators, and provide operational updates to leadership

  • Provide administrative and operational support to department leaders as needed

    • Qualifications

  • Degree or diploma in Technology Operations, Project Management, Engineering Technology, or a related field preferred

  • Minimum 3 years of experience in operations coordination, technology deployment, installation management, or a similar role within a fast-paced technology environment

  • Experience supporting the integration and deployment of complex technical systems

  • Knowledge of operations management, organizational effectiveness, budgeting, planning, scheduling, forecasting, and resource management

  • Familiarity with business and financial principles

  • Strong written, verbal, and…

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