Experienced Application Support Engineer

Job in Mississauga, Ontario, Canada

Listing for: Citi

Full Time position
Listed on 2026-08-29

Job specializations:

IT/Tech
IT Support, Systems Administrator, Technical Support, Disaster Recovery IT

Position: Experienced Application Support Engineer at Citi
Step up your career as an Experienced Application Support Engineer us on delivering robust solutions and enhancing the performance of critical applications.

As a Senior Application Support Engineer, you will provide expert technical assistance, manage incidents, and engage with various technology teams for seamless integration. Your analytical skills will be paramount as you filter and prioritize complex information while continuously improving operational effectiveness. Lead initiatives that shape the future of Citi's application support.

Key Responsibilities:

• Offer technical and business support for Citi applications

• Collaborate with teams on system enhancements

• Manage incident and outage communications effectively

• Investigate application incidents methodically

• Lead proactive resiliency strategies including disaster recovery

Requirements:

• 5+ years in an Application Support role

• Strong leadership and relationship-building skills

• Proven ability in technical troubleshooting

• Experience with microservices and distributed technologies

• Effective verbal and written communication

Drive application innovation and stability by leveraging your expertise at Citi, impacting both users and technology teams.
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