Network Services Tech

Insight Global is hiring a Network Services Technician for a growing organization that has recently expanded into Canada. This is a customer-facing position supporting enterprise and manufacturing clients onsite with network infrastructure installations, maintenance, troubleshooting, and upgrades.

• Travel to customer sites to support network infrastructure projects
• Perform rack & stack, patching, and structured cabling work
• Work within network closets and data room environments
• Troubleshoot network connectivity and hardware issues
• Support moves, adds, changes, and installations of network equipment
• Utilize ticketing systems to document incidents and resolutions
• Build strong relationships with customers and provide excellent service

• 3+ years of hands-on network support experience
• CCNA certification
• Experience with structured cabling, patch panels, switches, and routers
• Comfortable working onsite at customer locations and manufacturing facilities
• Strong troubleshooting and customer service skills
• Valid driver's license and willingness to travel

• Experience supporting industrial/manufacturing environments
• Completed or active pursuit of Bachelor’s degree in Computer Science, Information Technology, Engineering, or other technology related fiel
• Experience with rack & stack deployments and network closet management

The expected Annual Salary for this position falls between $85,000 to $95,000/year +any major perks. This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.