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IT Support Systems Analyst Technical Support IT Business Analyst

Incident Response & Support Analyst

Job in Mississauga, Ontario, Canada
Listing for: Compass Digital
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services company in Peel Region seeks a Support Analyst L2 to monitor for major incidents and coordinate resolution efforts. This critical role requires strong analytical, problem-solving, and communication skills, with hands-on experience in tech support or Dev/QA roles preferred. Familiarity with incident management tools like Pagerduty and Jira is necessary. The position is dynamic, with responsibilities spanning incident triage and stakeholder communication.

Candidates must have a Bachelor's degree in a related field and a willingness to work flexible hours.
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