ServiceNow Technical Expert

Position: ServiceNow Technical Expert at Tata Consultancy Services
Join Tata Consultancy Services as a Service Now Technical Architect and shape the future of technology solutions. You'll play a crucial role in technical advisory and platform optimization.

As a Service Now Technical Architect at TCS, you'll guide clients in platform planning and stability efforts, while also offering insights on application performance and updating processes. Your expertise will help align Service Now functions to meet enterprise needs through effective communication and documentation.

Key Responsibilities:

• Provide technical advisory for Service Now implementations

• Ensure system stability and monitor application performance

• Lead execution of upgrade plans and access management

• Design technical architecture aligned with business goals

• Participate in technical discussions with clients and teams

Requirements:

• Proven experience with Service Now platform

• Familiarity with performance monitoring and incident management

• Ability to gather requirements from business stakeholders

• Proficient in system documentation and integration design

• Strong communication skills and team mediation experience

Leverage your architecture skills at TCS, helping clients navigate the dynamic landscape of technology solutions.
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