Production Support Expert

Position: Production Support Expert at Citi
Become a Production Support Expert at Citi, focusing on application stability and issue resolution. Utilize your skills to drive improvements and support users effectively.

This position is designed for a Senior Engineer with significant experience in application support. You will provide hands-on support while managing application systems to meet service level expectations. Your ability to navigate complex information will be essential for preemptive risk assessment and resolution.

Key Responsibilities:

• Support users with troubleshooting Citi Applications

• Drive improvements in application stability and performance

• Conduct monitoring and ensure operational integrity

• Collaborate in application testing and deployment initiatives

• Document and assess application enhancements

Requirements:

• 5-8 years of experience in Application Support

• Familiarity with Oracle, MS SQL, and UNIX

• Strong communication and analytical skills

• Ability to work independently under pressure

• Knowledge of financial markets is a plus

Contribute to Citi's operational success by utilizing your application support expertise.
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