SharePoint Administrator

The SharePoint Administrator is the hands-on owner of the SharePoint Online environment at PACT (Pearson Accelerator Construction Team), a General Partnership of Alberici, Amico, Kenaidan and Obayashi, and keeps sites, permissions, content structure and workflows stable, governed and usable for program delivery. The role combines disciplined administration and a genuine front-line support component with contribution to SharePoint and collaboration platform architecture, standards and roadmap.

The role works the IT ticket queue and resolves SharePoint, One Drive and Teams-files issues through to root cause, while shaping the design patterns and information architecture that keep the platform supportable. The position supports document throughput and automation for Document Control, the external collaboration and data access model, enterprise dashboards, permission hygiene for safe Microsoft Copilot use, and ISO 27001 and SOC 2 control requirements.

• Administer SharePoint Online and One Drive for Business day to day across the PACT tenant
• Provision sites, libraries and lists from standard templates for consistent, supportable work spaces
• Maintain site collection settings, features, storage allocation and quotas across the environment
• Manage site lifecycle across the environment, including archiving and decommissioning of inactive work spaces
• Monitor Microsoft 365 service health and advisories, and communicate impact and workarounds to affected users
• Apply tenant-level and site-level changes through controlled change management, with documented testing and rollback
• Build and maintain Power Automate flows and Power Apps forms on SharePoint lists for approvals and document routing
• Monitor flow health, hold automation connections on service accounts, and document automations for supportable hand-over

• Contribute to the information architecture standard and site taxonomy applied across the program
• Define and maintain platform design patterns, templates and governance guardrails that keep collaboration work within the supported platform
• Recommend platform capability adoption and roadmap items for the SharePoint and collaboration estate
• Contribute to migration and consolidation planning for content moving into the platform
• Advise on integration points between SharePoint, Autodesk Construction Cloud and the wider Microsoft 365 estate
• Provide input to lifecycle, retention and archiving strategy for collaboration content across the estate
• Support the Data & Innovation team on dashboard data sources and data ownership hosted in Share Point

• Maintain standardized site and library patterns so workspace structure remains predictable to support
• Administer metadata, the managed term store, content types, document sets and library views
• Maintain naming and numbering conventions aligned to Document Control work instructions and the document-numbering system
• Configure version control, check-in and check-out behaviour, and retention settings on controlled libraries
• Administer the SharePoint and Autodesk Construction Cloud interface, including confidentiality and access-permission requirements
• Support Document Control platform needs, including work instructions, transmittals and controlled-document processes
• Document and consistently apply locations, permissions and hand-off points between the two platforms
• Coordinate site structure, access and workflow requirements with business owners across the program

• Design and maintain group-based permission models and security group structures in preference to individual grants
• Execute joiner, mover and leaver access changes driven by HR-system and Entra  signals
• Administer guest and external-user access to SharePoint content at the resource level, including sharing scope and site membership
• Own periodic recertification of SharePoint content access held by external collaborators and guest accounts
• Refer Entra guest identity object lifecycle to the Azure 365 Administrator, who owns identity provisioning
• Enforce sharing-link policy and correct non-compliant sharing across sites, libraries and Teams-connected work spaces
• Maintain permission hygiene across sites, libraries and Teams to support safe Microsoft Copilot use

• Work the ticket queue through the IT helpdesk intake and reinforce intake procedures so…