IT Infrastructure Engineer - Network

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.

• As a member of the Enterprise network team a candidate will be expected to participate in both project related work as well as day to day operational support.
• Provide general support across multiple network environments, including campus, data center, and WAN.
• Provide firewall support to include day to day troubleshooting of connectivity requests and VPN tunnels
• Complete after hours changes as needed
• Participate in a 24x7 on-call rotation.
• Willingness to work on site to support Campus network environments.
• Work with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
• Provide training and technical support for users with varying levels of IT knowledge.

Compensation Range for this Role: $79,000-$127,000 CAD (based on experience)

This role has a hybrid work requirement of 2 days minimum in office per week.

Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.

• Bachelor's degree in Information Science or related field and/or equivalent combination of education and experience. Cisco CCNA or equivalent experience desired

This position is for someone with 5-7 years of network and security experience working a variety of network areas, to include the following disciplines: routing/switching, data center, wireless, security, VPN, collaboration, virtualization, disaster recovery/high availability, acceleration technologies, and cloud provider/services.

• Strong analytical and problem solving skills.
• Strong oral and written communication skills.
• Ability to work well within a team
• Ability to work well with technical and non-technical clients.
• Familiar with NIST standards and controls.
• Intermediate system and programming knowledge of:
• Cisco ISR and ASR Routers
• Cisco Catalyst and Nexus Switches
• Next Generation Firewalls (Palo Alto)
• Campus Network Design
• Cisco Wireless LAN Controllers and Access Points
• NAC/Cisco Identity Services Engine (ISE)
• Network Load Balancing (F5)
• SD Wan Technologies
• Routing Protocols: BGP / OSPF / EIGRP
• First Hop Redundancy Protocols: HSRP / VRRP / GLBP
• VRF implementation and design
• VSS and VPC technologies
• MPLS WAN infrastructure
• IPSEC VPN Tunnel design, implementation, and support
• User VPN (Palo Alto Global Protect)
• IPS, IDS, SSL Decryption, and URL Filtering
• Enterprise QOS
• IPv4 and IPv6 addressing
• Scripting and Network Automation (Python, VBscript, Powershell)
• Experience in maintaining network monitoring systems
• Experience in taking and reading network packet captures
• Familiarity with AWS infrastructure (VPC's, Security Groups, Direct Connect)
• Familiarity with…