Incident Response & Support Analyst

A technology services company in Peel Region seeks a Support Analyst L2 to monitor for major incidents and coordinate resolution efforts. This critical role requires strong analytical, problem-solving, and communication skills, with hands-on experience in tech support or Dev/QA roles preferred. Familiarity with incident management tools like Pagerduty and Jira is necessary. The position is dynamic, with responsibilities spanning incident triage and stakeholder communication.

Candidates must have a Bachelor's degree in a related field and a willingness to work flexible hours.
This is a strong role to take on the Incident Response & Support Analyst role at Compass Digital. This is a genuine opening to take on the Incident Response & Support Analyst role at Compass Digital. As a Incident Response & Support Analyst, you will play an important part at Compass Digital in Mississauga, Peel Region, Canada.