Product Engineer

Responsibilities   Engineer with 4-8 years of experience in OT (Operational Technology) and IT

Experience with SCADA/PLC based control systems
PLC/SCADA troubleshooting and debugging experience
Troubleshooting of electrical, PLC, and HMI systems
Interfacing with real-time database applications to manage critical production information
Prior Experience in Operation & Maintenance support of various interdependent system specifically interaction between IT and OT technologies
Analyse and correlate Business Process Vs IT processes Vs Technologies
Apply ITIL concepts while handling incidents , problems , changes, and request
Assist to resolve and performing preventive analyses on day-to-day issues and suggest improvements related to business user related queries
Coordinate with various teams, analyse root cause and assist in efficient resolution of all production issues/processes
Monitor, highlight and escalate the issues for production systems
Develop, document and train others on OT/IT systems and best practice procedures
Vendor management and coordination to ensure SLA adherence for production system
Analyse the business processes and ensure compliance to all controlled processes according to business requirements
Coordinate with different internal and external stakeholders along with third party vendors and ensure effective and seamless communication
Should be flexible and enthusiastic to learn new systems
Qualifications   Knowledge of PLCs (e.g., Control Logix, Modicon, Siemens S7) is an asset
Knowledge and experience with Ignition, Rockwell Factory Talk View, Wonderware Intouch or other HMI platforms is an asset
Ability to read electrical schematics is an asset
Good to have prior experience in Airport or transport industry
Familiarity with IT/Networking and database applications is an asset
Good to have knowledge and experience with Programming (C, C#, VBA, SQL or other languages)
Knowledge of ITIL V4 (Certification Preferred)