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IT Collaboration Expert Cartage

Job in Mississauga, Ontario, Canada
Listing for: Canada Cartage Group
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Systems Administrator, IT Specialist, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 70000 - 95000 CAD Yearly CAD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Canada Cartage seeks an IT Collaboration Expert to manage Zoom and Microsoft 365 tools. Focus on platform enhancement and user adoption while providing operational support.

As part of the IT team, you will report to the Director, IT Infrastructure, Support and Security.

Your role balances operational support and user enablement, ensuring top-notch collaboration experiences. Develop documentation and support change management activities to drive the effective use of platforms.

Key Responsibilities:

• Manage and troubleshoot collaboration tool issues

• Configure system settings and permissions

• Conduct root cause analysis for escalated problems

• Enhance user metrics and engagement across platforms

• Train users for better adoption and understanding

Requirements:

• 3–5 years supporting enterprise collaboration platforms

• Experience with Microsoft 365 and Zoom tools

• Strong problem-solving and troubleshooting skills

• Familiarity with compliance and security measures

• Excellent communication and documentation skills

Elevate collaboration effectiveness and user satisfaction at Canada Cartage.
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