Manager, Program Management; Analytics

The Manager, Program Management (People Analytics) plays a pivotal role in leveraging People data, analytics, and program management to drive data-informed decision-making, translate business needs into scalable solutions, optimize People Services and broader People processes, and improve overall business performance through data-driven insights.

The Manager, Program Management (People Analytics) leads the development and execution of approaches to manage and optimize business operations within the People Analytics domain. This involves utilizing advanced analytical tools and techniques to collect, organize, validate, and interpret data, identifying trends and anomalies to uncover opportunities for improvement. The role partners with business owners to translate complex People and business needs into data and analytics requirements, solution designs, and actionable delivery plans, and conducts ad-hoc analysis and deep dives to address immediate concerns or support strategic initiatives.

In addition to data analysis, the role establishes key performance indicators (KPIs) and develops dashboards to monitor operational processes, generate comprehensive reports, and create data visualizations that effectively communicate findings. The Manager provides insights and recommendations to stakeholders to drive operational efficiencies, optimize workflows, and enhance business outcomes. The role also partners across People, People Services and Technology to support the quality and reliability of People data used for analytics and reporting, address data-quality and data-flow issues, and reduce manual processes through automation and standardized solutions.

The Manager leads assigned People Analytics and data-solution requests through the intake-to-delivery lifecycle, assessing requirements, priorities, dependencies, and implementation considerations and coordinating solution design, testing, and delivery across business and technology partners. The role may also support forecasting and predictive analytics to anticipate potential challenges or opportunities, assess capacity requirements, and analyze resource allocation. It fosters strong relationships with internal and external stakeholders, supports integration of technology requirements and enhancements, identifies test-and-learn opportunities, manages vendor relationships as applicable, and stays abreast of emerging data, analytics, AI, automation, and industry capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Technology Management, or a related field, or equivalent relevant experience.
• Strong knowledge of People Analytics and People Data is preferred, including experience working with complex HR datasets, data structures, metrics, and reporting to support analytics and business decision-making.
• Strong stakeholder management skills with demonstrated ability to build cross-functional partnerships, influence decisions, and align stakeholders on outcomes.
• Must have experience and knowledge creating reports in SSRS (SQL Server Reporting Services).
• Must have experience with SSIS (SQL Server Integration Services).
• Strong knowledge of SQL, SQL Server, and Google Big Query.
• Strong knowledge of BI tools such as Power BI, Tableau, or other BI tools is an asset.
• Demonstrated experience leveraging AI, automation, and digital technologies to improve data solutions, business processes, and operational efficiency.
• Experience translating business requirements into data and analytics solutions, including requirements gathering, solution design, testing, and implementation planning.
• Knowledge of data quality, data integration, ETL, and automation concepts, with experience partnering across…