Senior Analyst, Learning And Development, Learning Programs & Analytics

The Senior Analyst, Learning & Development leads the analytics, operations, and continuous improvement of enterprise Future Skills programs, including tuition assistance programs, career pathways, and on-demand learning platforms in collaboration with internal teams and vendors. The role turns learning, participation, platform, and workforce data into clear insights and actions that improve associate experience, program performance, career pathways, and workforce capability.

Leads reporting, dashboard development, and analysis across enterprise Future Skills programs, including Live Better U—Walmart’s tuition assistance program—career pathways, on-demand learning platforms, and AI capability-building initiatives. Identifies trends, exceptions, data-quality issues, and improvement opportunities; validates results; and translates findings into clear recommendations for stakeholders and leadership.

Partners with internal teams, vendors, and data owners to gather and reconcile data across systems, maintain reporting definitions, and improve the accuracy and usability of program information.

Manages the operational delivery and continuous improvement of tuition assistance programs, including vendor partnership, platform performance, reporting, timelines, budget coordination, issue resolution, and associate experience.

Uses data and feedback to identify barriers and improve the end-to-end associate experience across Future Skills programs, from awareness and exploration through participation, completion, and outcomes.

Develops and executes project plans for Future Skills initiatives. Manages priorities, risks, scope changes, and stakeholder communication to deliver measurable results.

Sources and curates learning resources and career pathways, including AI and digital capability-building opportunities, in partnership with business teams, subject-matter experts, and external providers.

Maintains and distributes intranet and communication assets. Uses engagement data to improve awareness, relevance, and participation.

Qualifications

• Strong analytical skills, including the ability to interpret program or operational data and turn it into practical recommendations.
• Advanced Excel skills, including pivot tables, lookups, data cleaning, reconciliation, and repeatable reporting.
• Experience building dashboards and reports in Power BI or a similar tool.
• Ability to work with multiple data sources, validate results, and identify data-quality issues.
• Strong project management, prioritization, and problem-solving skills.
• Experience working with stakeholders, vendors, learning platforms, or education technology.
• Excellent written communication skills and ability to explain insights clearly to non-technical audiences.
• Curiosity about AI and emerging technologies and their application to workforce capability.

Education & Experience

• 3+ years of experience in program operations, business reporting, learning & development, talent management, or a related field.
• Experience with Excel, Power BI, or similar analytics and reporting tools.
• Experience with learning platforms, tuition-assistance platforms, LMS/LXP systems, intranet platforms, or vendor systems is an asset.
• Relevant certification in Learning & Development, Analytics, or a related discipline is an asset but not required.

Focus Areas

• Learning-pathway curation
• Learning-program analytics, reporting, and data quality
• Tuition assistance operations and associate experience
• Career pathways and on-demand learning platforms
• Future Skills and AI capability-building
• Dashboard development and data-driven decision-making
• Stakeholder and vendor partnership
• Program delivery and continuous improvement
• Associate communications and engagement

Leadership…