Personal Lines Account Manager
Listed on 2026-02-22
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Insurance
Insurance Sales, Insurance Agent, Property Insurance, Life Insurance
Job Title:
Personal Lines Account Manager
Location:
Mississauga, ON (Hybrid Work Environment)
Industry: Insurance Brokerage
Experience: 3–5 Years in Personal Lines Insurance
Are you a dedicated Personal Lines Account Manager looking to grow with a global, client-focused insurance brokerage?
Our client, a well-established international insurance brokerage with over 30 years of success and a network spanning 29 countries, is expanding its team in Mississauga. This is your opportunity to join a collaborative and forward-thinking organization that invests in its people and offers long-term career development, including potential training in Commercial Lines.
About the Role:
Reporting to the Personal Lines Manager, the Personal Lines Account Manager will manage a personal lines book of business and support administrative processes to ensure exceptional service delivery. You are detail-oriented, client-focused, and thrive in a fast-paced, team-oriented environment.
Key Responsibilities:
Manage monthly renewals for a book of business, including remarketing when necessary
Review renewals for changes in premiums, coverages, or company eligibility
Process new business, endorsements, and renewals — including issuing liability slips, invoices, binders, and cover letters
Handle all client communications and service calls in a timely and professional manner
Respond to lienholder and lessor inquiries and provide confirmation of coverage
Support producers with policy and client information
Invoice all agency-billed accounts and process billing transactions
Maintain accurate client records in EPIC, in line with paperless policy
Liaise with insurance carriers regarding policy inquiries or changes
Assist the department with miscellaneous tasks as needed
What You Bring:
RIBO License (Required)
3–5 years of experience in Personal Lines insurance
Strong technical knowledge of the Personal Lines market and policy wordings
Proficiency with EPIC, Company Portals and Microsoft Office
Post-secondary education (University or College Degree);
CIP or CRM designation preferred
Excellent communication and interpersonal skills
Detail-oriented, reliable, and a team player with strong business acumen
Ability to thrive in a high-volume, deadline-driven environment
What’s In It for You:
Flexible, supportive work environment with a positive team culture
Career development within a global organization
Long-term growth potential and internal training opportunities
A company that truly values work-life balance and employee well-being
Ready to take the next step in your insurance career?
Apply today and become a part of a growing international team that’s committed to your success.
Call, text or email me
ALWAYS ON THE HUNT FOR YOU !
Sue Warner, CAIB
Executive Insurance Recruiter
JOB-BORN Executive Search Inc.
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