Market Research Senior Analyst - Bilingual

Position: Market Research Senior Analyst - Bilingual Role
Elevate member engagement as a Bilingual Senior Analyst at Scintilla overseeing the Spark Community. This market research role requires fluency in both English and French for effective communication.

As part of Scintilla, you will oversee operational management within the Spark Community Panel, focusing on member satisfaction and community health.

Your role will encompass executing pre-launch recruitment strategies and fostering ongoing member engagement while effectively managing rewards and addressing concerns. Collaborate with multi-functional teams to ensure a positive member journey.

Key Responsibilities:

• Manage Spark Community operations and member experience

• Implement recruitment initiatives for community scaling

• Track and analyze community engagement metrics

• Coordinate reward systems and related communications

• Uphold community standards and member profile accuracy

Requirements:

• University degree required

• 3+ years in community or panel management

• Must be bilingual in English and French

• Experience moderating online communities

• Strong judgment with member issues and escalations

Utilize your bilingual capabilities and operational expertise to enhance community engagement at Scintilla.
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