Air & Ocean Coordinator – Ground Shipments

Air & Ocean Coordinator – Ground Shipments

Location:

CEVA – Keaton

Reporting To:
Allisa Sattaur

Pay Rate: $30.00 – $31.00 per hour

Schedule:

Monday to Friday | 8-hour shifts (Start time between 8:00 AM and 9:00 AM)

Employment Type:

Temporary

We are currently seeking a highly organized and detail-oriented Air & Ocean Coordinator to support our transportation and logistics operations on a temporary basis. This role serves as a critical link between Air, Ocean, and Ground operations, ensuring the smooth coordination of import and export shipments while maintaining high service levels and on-time delivery performance. The successful candidate will work closely with internal departments, including Dispatch, Linehaul, Billing, and Pricing, to ensure efficient shipment execution and exceptional customer service.

• Coordinate and manage import and export shipments across air and ocean freight channels.
• Act as the primary point of contact between Air, Ocean, and Ground Operations teams.
• Collaborate with Dispatch, Linehaul, Billing, and Pricing teams to ensure seamless shipment movement.
• Monitor shipment status and proactively resolve issues that may impact delivery schedules.

• Ensure all deliveries are dispatched by 8:00 AM daily and elevate any service delays.
• Monitor and manage out-for-delivery (OFD) shipments.
• Prioritize urgent, time‑sensitive, and high‑profile shipments.
• Support the coordination of FIFA and other specialized shipments.

• Track air and ocean shipments from origin to final delivery.
• Monitor container movements and shipment milestones.
• Follow up on customs releases and shipment clearance requirements.
• Validate and maintain Proof of Delivery (POD) documentation for both air and ocean shipments.

• Maintain timely and professional communication with customers, carriers, and internal stakeholders.
• Assist with customer quotations and rate requests as required.
• Track and report shipment exceptions, including rejected shipments, non‑OFD shipments, missing PODs.
• Provide operational updates and status reports when required.

• Coordinate daily Ground Connect cut‑off activities by 3:45 PM.
• Ensure airline pickups are completed by 4:00 PM.
• Support FIFA shipment processing and related billing activities.
• Assist with container billing and shipment‑related invoicing.

• Ensure all deliveries are dispatched by 8:00 AM.
• Monitor and respond to operational emails and communications.
• Track and manage OFD shipments.
• Support customer quotation requests.
• Coordinate and monitor FIFA shipments.
• Follow up on missing PODs and shipment exceptions.

• Previous experience in freight forwarding, transportation, logistics, or supply chain operations.
• Robust understanding of air, ocean, and ground freight processes.
• Knowledge of import/export procedures and customs requirements.
• Ability to prioritize multiple tasks in a fast‑paced, deadline‑driven environment.
• Strong problem‑solving and communication skills.
• Proficiency with Microsoft Office and shipment tracking systems.
• High level of attention to detail and organizational skills.

• Temporary assignment (duration based on business and operational requirements).