Analyst, Transportation

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies.

Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

In this role, you will support leaders, subject matter authorities, and project managers from across the organization on critical initiatives assuring successful execution of the operational business strategy of the team. You will work on high-priority strategic initiatives in alignment with the business strategy and long-term goals by providing fact-based data analysis and innovative analytic solutions to support decision making, new initiatives and process improvement recommendations.

This will include crafting, augmenting, or modifying complex metrics to identify means of tracking data quality, completeness, and trends and will also be responsible for Supply Chain Network design and modeling.

• Manage general inbox requests from customer care and/or commercial team

• Oversee shipment scheduling, routing, and carrier assignments handled by 3PL partners

• Validate that all routes align with predetermined lane strategies and service expectations

• Coordinate urgent or special shipments, ensuring clear communication between the 3PL, warehouse, and internal teams

• Communicate route changes or disruptions to internal stakeholders

• Maintain JDE tables to ensure order flow systematically

• Review and manage all hypercare accounts

• Partner with 3PL to ensure routing accuracy with regular and off-schedule deliveries

• Monitors SLA adherence (on‑time arrival, first‑attempt success, appointment confirmation rates, white‑glove handling, POD accuracy).

• First point of contact for first level escalations (missed appointments, damage, no‑shows, patient escalations); drive root‑cause analysis and corrective action plans.

• Supports field in problem solving and analysis to drive continuous improvements

• Assists in the development of policies and procedures

• Supports training and daily activities for department needs

• Develop and maintain key performance indicators (KPIs) and metrics to measure and improve SC performance

• Partners with 3PLs to implement continuous improvement projects aimed at cost reduction, service enhancements, and route optimization

• Create and update dashboards to support visualization and analysis of supply chain optimization outputs

• Build and validate network models, optimize scenarios, and assist in analysis of output to answer complex supply chain questions

• Conduct ad‑hoc analysis to address specific SC challenges

• Bachelor's degree in Business, Operations, or related field

• Minimum of 1 year of transportation/supply chain analytics experience required

• Excellent written, oral communication and presentation skills

• Excellent problem solving and analytical skills.

• Intermediate to expert level of MS Excel

• Strong computer skills, Microsoft Office

• Detail oriented, analytical and inquisitive

• Strong organizational skills, demonstrated sense of urgency and ability to multi‑task and prioritize

• Excellent communication and collaboration abilities, especially with 3PL partners

• Ability to operate in complex, fast paced environment with interdependencies spanning multiple work streams, teams, business divisions, time zones, culture and languages

• Resou…